Good old fashioned customer service

Did you know Expressway Transport has been in operation for over 45 years now? We are an independently owned and operated Family concern with a focus on good old fashioned customer service.  Our main focus is on you. Do we get it right all the time? No...... But do we do everything within our power to make it right if we get it wrong? ..... Yes.
Transport is an industry where anything can go wrong. We are reliant on many factors outside of  our control at times, such as weather, traffic accidents and of course mechanical breakdowns.  And whilst this is common place for us, we understand that our customers don't want to hear excuses, they simply want solutions. 

Enter Maddison.......... Maddi is our fix it girl, just one of the many hats she wears,  and an integral part of our team. For the best part hers is a thankless job (other than the praise we rain down on her). So when someone takes the time to express their gratitude for her effort, it can make all the difference. 
Well done Maddi for your outstanding dedication to ensuring that Expressways reputation for Good Old Fashioned Customer Service remains intact. Congratulations on the feedback.
Please note that we have a customer compliments and complaints page. It's 2nd nature to moan and complain when something goes wrong, but rarely do we react and feel compelled to compliment when good service is given.
It really is the little things that can mean so much to someone. Try it - it's a feel good thing!